Effective Date: Dec 1, 2024
Welcome to SLO SMILES your trusted dental care provider in San Luis Obispo, CA. Please carefully review the following terms and conditions governing your use of our dental services, website, and interactions with our clinic. By accessing our services or scheduling an appointment, you agree to abide by these Terms.
1. General Information
SLO SMILES is a dental practice located in San Luis Obispo, CA providing a range of dental services including preventive care, restorative treatments, cosmetic dentistry, and general dental services. These Terms apply to all patients, visitors, and users of our services.
2. Appointments
3. Payment and Insurance
4. Patient Responsibilities
5. Privacy and Confidentiality
We are committed to protecting your privacy. All patient information is stored securely and used solely for purposes related to your dental care and treatment. We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
6. Treatment Consent
7. Promotional Information Consent
By using SLO SMILES services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy.
You further consent to receive text messages from SLO SMILES including transactional messages. SLO SMILES DOES NOT SEND PROMOTIONAL TEXT MESSAGES.
7a. Message Frequency and Content
By subscribing to SLO SMILES text messaging service, you agree to receive transactional, or informational messages related to our services. SLO SMILES DOES NOT SEND PROMOTIONAL OR MARKETING TEXT MESSAGED. You can expect to receive up to 5 messages per week. Message and data rates may apply.
7b. Opt-out Procedures
You may choose to stop receiving promotional text messages from SLO SMILES at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related communications.
7c. Liability and Disclaimers
SLO SMILES is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by SLO SMILES
By subscribing to our SMS services, you acknowledge and agree that SLO SMILES will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.
7d. Data Security and Information Handling
SLO SMILES is committed to protecting the security of your personal information. We implement industry-standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information, and any passwords associated with your use of our services.
You agree to notify SLO SMILES immediately of any unauthorized use of your account or any other security breach. SLO SMILES will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
8. Third-Party Providers
In some cases, we may refer you to third-party specialists or providers for services not available at our clinic. We are not responsible for the services provided by those third parties, but we will ensure that any referrals are made with your best interests in mind.
9. Website Terms
10. Limitation of Liability
SLO SMILES will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, except in cases of gross negligence or willful misconduct.
11. Modifications to Terms
SLO SMILES reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our services after changes have been made, you agree to the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of Tennessee. Any disputes arising out of these Terms shall be resolved in the courts located in San Luis Obispo County, CA.
Contact Information
For any questions or concerns regarding these Terms of Service, please contact us:
SLO SMILES
878 Walnut Street, San Luis Obispo, CA 93401
805-541-0550
radkins@slosmiles.com